Step Back to Move Forward

We had a survey discussion with community management (CM) team. We’d like to have the application survey to be independent to get more in-depth feedback with targeted users while the CM team preferred keeping the application part of the larger general partner pulse survey.

Nobody could stop us from doing the survey yet is it worth the fight? First of all, we’ve learned from survey design and feedback analysis regardless if sending another survey. Second, by staying in the larger survey, we can help influence and make overall survey design better in collaboration with CM team. Last but not least, we can do short survey/ target reach-out in app or via other channels; the door is wide open.

Taking a step back to move all of us forward. The real win and shared goal is to create great product and user experience with/ for teams and community.

Leave a comment

Your email address will not be published. Required fields are marked *