Influence and Progress

I heard the lead of community management encouraged (& trained) team to use the BI model in partner selection. This is a great news and has multiple benefits, e.g. saving team time, using data to make decision, and validating the hypotheses/ parameters in pilots. Meanwhile, I saw Ops team creating guidance in the policy usage …

Human + Machine

In our last executive review, senior leaders expressed the desire of full automation/ no PM touch. Team reacted differently: some was confused (& disappointed) about the comments because the system we build/ manage is automatic, it’s the other older systems that need more enhancements. Others worried the to-dos and impacts to team. I believe the …

另類元宵 Alternative Lantern Festival

Traditional Chinese New Year (CNY) lasts for 2 weeks and wraps up in 元宵節 (lantern Festival). When I grew up, my parents bought my sister and I 燈籠 (denglong); we walked around the neighborhood as well as going to the temple and燈會 (lantern ceremony) with it. And I love 湯圓 (tangyuan), bigger sticky rice ball …

Success as ONE Team

My boss and I spent several weeks tweaking the BI model and examining the data then tried multiple times explaining the model/ goal of pilots to team. We got lots of questions (and tension), a mix of trying to understand, worrying of the change, and being suspicious…Later we saw a demo of another BI model …

Happy Chinese New Year!

Another Chinese New Year away from home yet it’s filled with love and joy from friends, food, and family (relatives)… Shared Chinese New Year’s Eve dinner with a Chinese and Korean friends. Making dumpling is the tradition for people in NE China and fish is a main course for Korean. We had both plus beef …

Are We Ready?

I’ve spent the past few weeks with my boss and BI lead ‘digging data and tweaking the model’ to prepare for an experiment. Data analysis was messy and time-consuming. Meanwhile, we heard from team: some want to push the change forward faster, other question our ‘collaboration’ because they haven’t heard anything (though we had presented …