Inclusion

I attended Harvard Kennedy School Poverty and Inequality Conference. The sessions are very good yet the name needs to change, not only to be hopeful but also aim for desired outcome vs. avoidance (theme: ‘toward a more just world’ is much better). I attended the sessions of identity/ fighting status quo, healthcare reform, change of …

Challenges, Opportunities

I read a forwarded FB post by a Taiwanese (unanimous) in China about coronavirus. Rather than the fear and blame as we usually see on the news, he/she wrote about the 10 changes spurred or accelerated by the crisis, e.g. store => online shopping, store for purchase => experience, work or education in the office, …

Influence and Progress

I heard the lead of community management encouraged (& trained) team to use the BI model in partner selection. This is a great news and has multiple benefits, e.g. saving team time, using data to make decision, and validating the hypotheses/ parameters in pilots. Meanwhile, I saw Ops team creating guidance in the policy usage …

Human + Machine

In our last executive review, senior leaders expressed the desire of full automation/ no PM touch. Team reacted differently: some was confused (& disappointed) about the comments because the system we build/ manage is automatic, it’s the other older systems that need more enhancements. Others worried the to-dos and impacts to team. I believe the …