Inclusion

I attended Harvard Kennedy School Poverty and Inequality Conference. The sessions are very good yet the name needs to change, not only to be hopeful but also aim for desired outcome vs. avoidance (theme: ‘toward a more just world’ is much better). I attended the sessions of identity/ fighting status quo, healthcare reform, change of …

Challenges, Opportunities

I read a forwarded FB post by a Taiwanese (unanimous) in China about coronavirus. Rather than the fear and blame as we usually see on the news, he/she wrote about the 10 changes spurred or accelerated by the crisis, e.g. store => online shopping, store for purchase => experience, work or education in the office, …

Influence and Progress

I heard the lead of community management encouraged (& trained) team to use the BI model in partner selection. This is a great news and has multiple benefits, e.g. saving team time, using data to make decision, and validating the hypotheses/ parameters in pilots. Meanwhile, I saw Ops team creating guidance in the policy usage …

Human + Machine

In our last executive review, senior leaders expressed the desire of full automation/ no PM touch. Team reacted differently: some was confused (& disappointed) about the comments because the system we build/ manage is automatic, it’s the other older systems that need more enhancements. Others worried the to-dos and impacts to team. I believe the …

另類元宵 Alternative Lantern Festival

Traditional Chinese New Year (CNY) lasts for 2 weeks and wraps up in 元宵節 (lantern Festival). When I grew up, my parents bought my sister and I 燈籠 (denglong); we walked around the neighborhood as well as going to the temple and燈會 (lantern ceremony) with it. And I love 湯圓 (tangyuan), bigger sticky rice ball …

Success as ONE Team

My boss and I spent several weeks tweaking the BI model and examining the data then tried multiple times explaining the model/ goal of pilots to team. We got lots of questions (and tension), a mix of trying to understand, worrying of the change, and being suspicious…Later we saw a demo of another BI model …

Happy Chinese New Year!

Another Chinese New Year away from home yet it’s filled with love and joy from friends, food, and family (relatives)… Shared Chinese New Year’s Eve dinner with a Chinese and Korean friends. Making dumpling is the tradition for people in NE China and fish is a main course for Korean. We had both plus beef …