Challenges, Opportunities

I read a forwarded FB post by a Taiwanese (unanimous) in China about coronavirus. Rather than the fear and blame as we usually see on the news, he/she wrote about the 10 changes spurred or accelerated by the crisis, e.g. store => online shopping, store for purchase => experience, work or education in the office, …

Messages Worth Spreading

I attended Harvard Dynamic Women in Business conference ‘Driving Change Together’. Let me share a few messages by the speakers, panelists that resonated with me and I believe will be useful for all (women and men)! ‘Choose courage over comfort 100% of the time’…by Carine Clark ‘learn the language of speaking up, not to use …

Stress + Rest = Progress

I’m reading Peak Performance (book) and the message of ‘Stress + Rest = Progress’ resonates with me. Many book/ people talk about stretching ourselves, being disciplined, and taking actions which is critical to success. Yet the combination of taking a break, relaxing, and giving ourselves a pat on the back is even more important, especially …

Influence and Progress

I heard the lead of community management encouraged (& trained) team to use the BI model in partner selection. This is a great news and has multiple benefits, e.g. saving team time, using data to make decision, and validating the hypotheses/ parameters in pilots. Meanwhile, I saw Ops team creating guidance in the policy usage …

Human + Machine

In our last executive review, senior leaders expressed the desire of full automation/ no PM touch. Team reacted differently: some was confused (& disappointed) about the comments because the system we build/ manage is automatic, it’s the other older systems that need more enhancements. Others worried the to-dos and impacts to team. I believe the …