Recognition and Fulfillment

Team expressed frustration of (executives’) constant change of direction, lack of (system/ process) understanding, and a mentality of ‘100% or nothing’. 3 systems are built from scratch in a year, now processing more than 50% of the jobs, used by 80%+ community partners, and continuing to grow…an incredible achievement by any standard. Does team deserve …

Success as ONE Team

My boss and I spent several weeks tweaking the BI model and examining the data then tried multiple times explaining the model/ goal of pilots to team. We got lots of questions (and tension), a mix of trying to understand, worrying of the change, and being suspicious…Later we saw a demo of another BI model …

Write it Down. Do it Now!

I’m listening to Making it All Work, same author of Getting Things Done (GTD). One key principle is to ‘write idea/ to-do down when it arises if it’ll take more than 2 minutes. If it’s under 2 minutes, do it immediately’. Many books emphasize ‘taking action’, e.g. 5 Second Rule (which proves very effective for …

Are We Ready?

I’ve spent the past few weeks with my boss and BI lead ‘digging data and tweaking the model’ to prepare for an experiment. Data analysis was messy and time-consuming. Meanwhile, we heard from team: some want to push the change forward faster, other question our ‘collaboration’ because they haven’t heard anything (though we had presented …

Election

Today is Taiwan presidential election. Like any election result, some people are happy, others are not. The identity, relationship with China, and global politics/ competition of influence made things complicated, muddled with policies and performance. Whether people like the result or think it’s fair, to have the choice to vote and freedom of expression is …

Buen Viaje (Great Trip)

At airport wrapping up a fun 10 days trip across Guatemala. When people first heard about my trip, first word was ‘be careful’, several friends from Latin America especially recommended not to go alone as a woman. It concerned me a bit yet I’ve heard similar comments for many other countries. People mean well yet …

Arbol de Vida (Tree of Life)

Mayan call the tree ‘Arbol de vida’ (tree of life) because its roots spread out in all direction which represents their ’round’ worldview as well as transferring message from earth to god. It’s nicknamed ‘wow’ reflecting the impression when people first saw it, the scale, color, beauty, acoustic…it reminds me of what Chinese called 頂天立地 …